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For the fastest service, we recommend using our Ask Discover form located in the Help Section or email us at customercare@mydiscovervacations.com and one of our service agents will respond as soon as possible. Response times may vary, but we aim to reply within one business day. Please note: Phone and mail inquiries may experience longer wait times.

At Discover Vacations, we put you in control — with support when you need it: Manage your trip online anytime, Flexible travel options, Real support, Secure encrypted checkout...

Booking your getaway is simple and secure through our Customer Booking Portal. Choose a Location, Pick a Date, Book Your Vacation...

Once your purchase is complete, you'll receive a link via email or SMS to access your Booking Portal. Simply enter your email address and Offer ID to log in...

You received this exclusive offer because you are part of our valued travel community! Whether you connected with us in person or were invited through a past travel experience...

You'll receive 4 Days / 3 Nights hotel accommodations for two adults at a participating hotel tied to your exclusive invitation — all rated 3 stars and above...

To receive your discounted vacation offer and bonus vacation, both travelers will attend an informative presentation in full, hosted by one of our trusted resort partners...

To be eligible: You must be a U.S. or Canadian resident, employed or retired, and meet general financial qualifications. Must speak English or Spanish...

Your hotel options will be available in your Booking Portal and are based on availability at the time of booking. Enjoy a relaxing stay in well-appointed accommodations...

After your purchase, you'll receive a confirmation email with access to our My Discover Booking Portal. There you'll: Choose preferred travel dates, Select your hotel...

Yes. Airfare is not included with your vacation package and must be booked separately. We strongly recommend waiting until you receive your official confirmation...

Each vacation package is designed for one qualified couple and one hotel room. While you're welcome to travel with friends or family, all parties must meet eligibility requirements...

Changes made within 72 hours of arrival are subject to forfeiture. Other changes may incur a $25 fee and any difference in hotel rates...

Expect to pay: Parking and Valet Fees ($10-20 per night), Hotel taxes ($37-$87 total), Resort fees ($15-$30/night)...

You must complete your Focus Vacation and Presentation within 12 months of purchase. Once completed, you'll unlock your Bonus Vacation...

Any deposit collected during booking may be credited toward local attractions or activities, provided you attend the required presentation...

You may cancel in writing within 30 days of purchase. After that, all sales are final unless extended with applicable fees...

All bookings are handled at https://portal.MyDiscoverVacations.com. You can view your confirmation, add enhancements, and manage your trip all in one place...

Your Bonus Vacation is unlocked after you complete your Focus Vacation and Presentation. If you have questions before or after your trip...

Yes! Most of our partner hotels offer rooms that can accommodate families. You may add additional guests at the time of booking...

The discounted pricing and bonus vacation are offered in exchange for your participation in the resort presentation...

Yes! Once you've completed your Focus Vacation and Presentation, you'll unlock access to your Bonus Vacation options...

Yes. Attendance at a new presentation is required to qualify for this vacation and your bonus offer...

We’re here to support you! For general questions or non-urgent help, please use our Ask Discover form on the website ....